What is the need / problem
- “Print invoice” doesn’t keep track of changes between ordered and delivered
- Today it is possible to generate multiple time an invoice which have the same number and different content (not legally compliant)
Who does it impact
- All hubs generating invoices from within OFN (Mary and Shannon)
- Jane as until now it is not easy for her to understand the changes between ordered and delivered
What is the current impact of this problem
- Invoices generated from within OFN are not legally compliant so it makes hubs at risks legally speaking
- When there is a difference between what was ordered and delivered it’s not easily communicate and understantable for customers
What is the benefit in focusing on this
- Improve the hubs ability to be legally compliant
- Improve customers understanding of their billing
Links to more details
- Legal conformity: what we need to do (A - 1)
- Process improvement from order to invoice
- Suppliers can easily invoice resellers for what they deliver
Potential solutions that will solve this problem
We did a value/ease matrix in Aus Dec17 and selected as a potential feature candidate:
“We generate an invoice from OFN including the original order and amendments”
So of course to do so we will need first to enable change tracking between ordered and delivered inside OFN, but we’ll deep dive into all that in the inception stage.
