OFN UK has three years funding, and as of Feb 17 we will need to report back to our funders and include updates on our target growth figures. The three main things we need to report on are:
Total registered shoppers
Number of sellers (which we are defining as hubs and producers with a shopfront)
I have found the first two easy enough to do - for orders I pull an order cycle payment or distribution total into a CSV and just check the number of lines, and for shoppers I do the same but with a mailing list report. But I’m finding no easy way to track active and inactive enterprises.
Currently I’m using the same order cycle report as for the monthly orders, grouping them by hub and just counting how many hubs have received orders that month. This is fine whilst we are small but will quickly become cumbersome as we grow!
It would be great if Superadmin was able to pull a ‘sales by enterprise’ report that would show the total sales by enterprise that month, which could further be split according to whether they have a shop front or are selling through other hubs. This would also help us quickly identify inactive hubs and either contact them to see if they need support or identify them as needing closed in the future.
I’d be interested to hear how other instances are monitoring their hubs and enterprises at the moment, and what sort of reporting they think would be helpful for them in the future?