What is the need / problem
The Notify Producers button was created as a quick way for hubs to notify their suppliers of what items were ordered from them in an OC. There’s a model in Australia (Prom Coast) where this would be a very handy feature, BUT in this case the suppliers take responsibity for packing items by customer. The Notify Producers email currently only contains the items ordered and the total QTY. This hub needs this to be broken down by customer. Could we have an option for the email to include customer details?
Who does it impact
Hubs who have many suppliers to communicate with, and when those hubs need to pack by customer. Another Aus example that could use this tool is the Farmer’s Market pre-order shops.
What is the current impact of this problem
- Users who would otherwise find the Notify Producers tool to be very helpful can’t actually use it. This means they spend more time downloading reports and emailing them to producers, so producers know what to pack for each customer.
Here’s an example of the Notify Producers email as it currently stands.