I am a bit confused by the way enterprise fees are defined and displayed today within OFN.
Today, we associate an entreprise fee to a domain, and 5 domains are available:
Can someone explains me what “fundraising” means exactly operationaly? In which case a hub will charge a fee for fundraising? I guess if a hub charge fees, it’s to finance the work done, like organisation of the sale, etc. But what type of “work” is behind the “fundraising” fee? This is not clear to me.
We were using it in our hub to charge the 2% fee that we were collecting to give back to the OFN non-profit in Norway, but it was still not very clear…
Also for the buyer it’s not clear, when you only have “admin” or “sales” or “fundraising” in the pric breakdown, and I was wondering if it couldn’t be clearer to display the “name of the fee” and not the “type of fee”.
For example, in the case of our hub, when we were charging 2% to give back to the OFN non-profit in Norway, the buyer could only see “fundraising”… which is not very explicit.
If we could have displayed “Use of platform 2%”, that would be more transparent to the buyer…
I’m not sure what would be the best way to display it, as the info needs also to be condensed, but I have the impression it’s not so clear.
Also the “type of fee” is not cutomizable by the instance today.
@lin_d_hop is it a specific UX overhaul discussion to have on this then? Do other people share this discomfort with the way enterprise fees are displayed? What would you suggest?