I’m going through the userguide page by page (at the same time learning about OFN features ;)) so I will order my feedback page by page as well. I’m looking at the customer journey, as if I’m a producer unkown with OFN.
R= remark. S = suggestion
R | When you do not know OFN that well and don’t have time to watch the video, you miss the part of what OFN does and why the platform is so great (see image below).
S | A short written introduction with the why, how & what of OFN (with the food enterprises as readers in mind).
2.Set up guides
R | “Set up guides for producers and hubs” (see image above): Is the distinction between producer and hub enough? Is an enterprise always a producer or hub? What if they are something else? If a farmer is new to OFN, does he understand the terms?
Should we differentiate right away between farm, farmer’s market, food hub, etc. Submerging with the ‘Model Specific Instructions: farmer’s market etc.’
At this place you could also write the question “What profile works best for me on OFN” explaining what the different profiles are and how they work on OFN,
“What am I”, Farmer, producer, farmer’s market, coop, etc. (easier for the reader?)
with links to the pages in the userguide belonging to these profiles?
R | In the title “Advanced features”, (see image below) we could put the text “already set-up”. When scanning the page (reading the titles), will be clear right away for who the advanced settings are.
S | “Already set-up: advanced features”