Simple case.
I bought 3 honeys, each 1L, for $10 each.
Here’s the order confirmation…
Then in BOM, I made the Orange Honey 2L and increased the order to 2 jars of Red Honey. Yellow honey stayed the same… the prices updated properly in BOM. I saved changes.
In the customer’s account… the confirmation has updated… but for the Orange Honey (which was raised to a 2L jar) the price hasn’t increased. But the product does show as 2L. The red honey has carried the new 2 QTY through, and price. The order total should be $50, it’s not.
This trend is the same if I enter the edit area of the single order… and if I ‘resend’ …and if I send ‘invoice’
I then went into the BOM again, and the Orange honey had changed from being $20 to $10. It’s like it temporarily accepted the new $20 price, but then didn’t.
Can you change an ‘unfulfilled’ order while the customer is still in checkout?
Yes, you can change the QTY in ‘edit order’… I raised this order from QTY of 2, to 3… Price and QTY carried through to the customer… but the 1L turned into 666.666mL (this is 2/3… the original QTY/new QTY).
Note you can’t change the weight/volume of an order while it’s unfulfilled.
After checkout I could see this order in BOM… the QTY went up to 3, but the weight/volume didn’t… it remained at 2… hence the 666.66
The enterprise fees don’t seem to be updating either… below there is a $1 per item enterprise fee applied to all of the Producer of Honey products. When I updated the QTY of all products to 2, there was not an additional $1 added as enterprise fee…
This also lead to the order confirmation (seen in customer’s admin) being incorrect… it’s just split the $1 enterprise fee across the two… by changing the price to $10.50. This isn’t correct
The RESEND and INVOICE both look like this… (not adding extra enterprise fee on)
If I added a product to an order through the individual order edit, it did not carry the enterprise fee either.
@oeoeaio Testing how fees get updated:
In summary- fees update fine in order edit, but fees don’t change according to changes in BOM (to QTY or w/v)
But, on a happy note, the rest of BOM is working!
What i checked (for my reference as much as anything…)
Fee type - $1 per item, applied to producer. And $1 per kg, applied to producer.
• If I changed the QTY in order edit, it worked
• If I changed QTY in BOM it didn’t work. Retained old fees.
And $1 per kg, applied to producer.
• Same as above
• If i increased the Weight/volume in BOM, the per kg fee didn’t go up as it should have.
The 100% markup fee, applied to producer.
• If I changed the QTY in order edit, it worked
• If I changed QTY or weight/volume in BOM it didn’t carry through.
The same seems to be true if fee is applied to coordinator too. (i only checked the % fee calculator)
Also one little thing, not sure, this might be fixed in other branch…
