Can I change the text on a printed invoice?
Taxable items in Canada will have different tax categories based on zone. (ie - In Ontario, its called HST, in other provincies it could be GST+PST…) I have the zones, tax catetories and rates set up - and they are all calculating properly. AND, they show properly on the order confirmation. And they show properly on the order (that the hub manager accesses from the backend.)
BUT - when they print (using ‘print invoice’) - the phrase ‘GST’ is present on all invoices. I need 2 things changed on the invoices to be legally compliant in Canada:
the name of the tax has to be correct - so rather than just saying GST, it needs to pull the correct ‘tax category’ name (based on zone). OR - I think a workable option would be if it could just say something generic like “applicable tax” instead of GST. Is there a place I can change this? @sally? who else would know?
I have been told by a hub manager (and sorry I didn’t know this back when we were talking about the invoices) - that the consumer should be able to identify which items were taxed, and how much each item was taxed, from the invoice. So we just give tax as a total - and that is not sufficient. Is it too late to build this into the work we are doing to make invoices legally compliant? Sorry for being late to this party.
@MyriamBoure - I know you were working on this.