This conversation has been floating around for some time but hasn’t been flagged openly enough here.
We are looking at updating the Super Admin Guide so that it encompasses not just super administration of the platform, but also many of the other areas of instance initiation and management.
Since Super Admin Guide v1 was launched we have already added sections on things like getting your Open Food Network logo designed, setting up a wordpress ‘About’ page and other content.
Currently, as part of our work to onboard new instances, and get new instances from initiated to thriving more quickly, @NickWeir, @Rachel and I have been creating new content with the intention of adding it to this guide. This will include more information about assessing whether to start an instance and what it takes to run an instance, e.g. building a viable business model, communicating the platform to your customers, useful team members to recruit etc. There are also discussions about whether this guide could include things like how instances are delivering customer support, how do we train new support staff, etc.
I propose that we rename this the Instance Management Guide to recognise its evolving purpose, and to recognise that many instances are aiming to move away from instance managers to distributed instance management.
Are people ok with this change of content, name and purpose?
Does anyone feel like they need to review proposed restructure, or are they happy for these teams to start adding the necessary content and for live changes to be made to the guide? (I’ll presume the latter unless I hear otherwise ) It will likely be a bit messy and iterative initially, but I think better to just start adding content rather than try to do a big restructure and content creation and then launch.