Type of Feedback
Announcement
Feedback round
2nd Update
What is it about?
Hello folks,
here is an update on the next chunk of the product vision / roadmap process.
After finishing the work on
Step 3a. How efficient does OFN solve those problems/needs? (see post above for details)
we followed a similar process to evaluate the needs’ of our core customer, the MCFE (=manager of a moderately complex food hub) that have been identified during the first part of the product vision process, which are not addressed by OFN software yet.
(This screenshot shows mapping of the MCFE´s need along a “user journey”
For more detailed information on each step, please check out this Product Vision Recap presentation.
Step 3a + 3b together lead us to a long list of needs of the MCFE.
Currently we are in the step of narrowing this down to
4. Which of the MCFE´s needs OFN should focus on solving (first)?
Each need has been evaluated under the criteria
1. Is need [xx] important for the MCFE? Does the problem cause a lot of pain for the MCFE?
2. Is solving this need aligned with OFN values?
3. Is OFN in a good position to solve this need, i.e. technical feasibility, or better to handled externally?
Through this process we reached a shortlist of needs, prioritising the product work to address our core customer´s biggest pain points.
Before moving on to use this shortlist of needs to develop a Horizon 1 and Horizon 2 roadmap, the next steps are to have this shortlist
- Validated by our core customers
- Approved by the community
It became clear that in order to do so, we need to reach a common understanding for each need
- what it really is about and
- what is the actual pain point for our users
We figured the best way to do so, was doing short videos for each need describing
- Why is this an important need for the MCFE
- What is currently painful (using OFN software or workarounds)
(Big thanks to @Lynne, @Rachel, @tschumilas & @Renata to transfer their valuable knowledge in a video format 
As a great side effect, like this we are able to capture & document the knowledge about how OFN works and what is needed for short supply chains in an easy accessible format)
While in parallel, the preparation for 4b.: Validate prioritised needs shortlist with core users is underway, the product team wanted to share the first proposal of this shortlist.
The full list can be found here
Note:
- This shortlist is not in a order of priority yet.
- This shortlist will be validated with User Interviews.
- the outcome of the user research might adjust the priorities for Horizon 1 and 2
After we have this user-validated shortlist of needs, this goes out for community feedback/ approval
Ping
Instance managers:
@dthomas @Rachel @lauriewayne1 @berniemabbs @konrad @thomaz @romale @Kirsten @VPotvin @hernansedano @alvarosaco @satya @DavieP @DavidGiovannini
@rafat-khashan @Eugeni @kristinalim @Bevan @Bato
Support:
@Cecilia-Hn @lbwright22 @chez @RonellaG @Cobi
Delivery
@filipefurtado @lin_d_hop @Erioldoesdesign @Matt-Yorkley @apb @sauloperez @jibees