What is the need / problem
Some enterprise users, when clicking on “reports” and then clicking on a specific report they would like to access, don’t even manage to reach the given report page as they experience a timeout (too many data loaded).
Who does it impact
Some users (no data but we know it happens as soon as the users starts to have quite a lot of data)
What is the current impact of this problem
Some users can’t access the given report page (breaks before the filtering menu is shown because too much data)
What is the benefit in focusing on this
Enable at list users to access the given report page so that they can then filter and hopefully get the data they need.
Links to more details
Potential solutions that will solve this problem
We did a value/ease matrix in Aus Dec17 and selected as our feature candidate to solve this problem:
“Remove page timeouts by not loading report info until filters are set”
That will not solve all the performance issue people exprience on timeout (this is a separate icebox issue “Improve reports performance”)