We have received feedbacks from beta testers that they don’t want their customers to be forced to put an address and a phone number at checkout, those are private information that shouldn’t be made compulsory.
Especially, the pick-up hubs don’t need the address or phone information… and customer don’t understand why they are asked those info. And as far as I know, the pick-up hubs are the vast majority of OFN users… am I right?
What I propose is:
- to add small red * near the compulsory fields on the checkout page, and to make the phone number uncompulsory (we don’t need it for all customer)
- in the billing information, the address field can be all uncompulsory
- BUT we require those information for home delivery, so in the shipping info field, if a shipping method with a nature “delivery” is offered, there should be an address field + phone field here which would be compulsory fields, and by default they would be filled in with the info from precedent sections if they have been filled in, and else, the customer will have to fill it in at that stage. This would require some development.
The requirement for info that needs to be on the invoice in France is just the name of the client and the address if no opposition from the individual client (so this can be optionnal…)
It’s true that if the customer is a company, they need to put the address of the company so that they appear on the invoice, but I guess they would know that…