@tschumilas I have done some investigation work about the different “logistic processes” used by hubs and producers in France. I have not detailed all the cases as I find it super hard to read, I summed up the 5 use cases in your document, that from what I read (I didn’t read every cases but went through some) cover most of the cases, maybe even all (you can check and see if yes or no, and if we miss some, describe the general use case missing).
From all the material I gathered from hubs (home made packing slips from reports) I built 5 “templates” for each use case, with both a report and a printable version. This is a base I use for discussion with users now to get feedback and understand if that fit their needs, or not, what is missing, what is useless, etc. That’s how I’m moving forward for French case on this. i shared the link to those “templates” in your document.
I think packing slips are somehow a paper version of delivery note. Maybe goes a little bit forward in term of support to organize logistics, but I think that will come in further iterations of delivery note feature. So both goes hand in hand and we need to envision them together.
One thing not clear yet to me: I think there is still a confusion between “packing step” and “delivery step”.
- packing step: need to capture gap with what was ordered, specify real weight for variable weight products, maybe need to stick a label on the box identifying the customer, but doesn’t need customer phone, neither price to pay by the customer on delivery, etc.
- delivery step: don’t need the details of what is in the basket, they need info of the customer in case she doesn’t come, they need price to pay if paid on collection, and to be able to identify the basket to deliver.
In real life, a “delivery note” is actually used by the person who delivers in that purpose, there is the phone number of the client on it, and sometimes (not always) the price to pay as transporters sometimes collect money. So maybe that’s only one feature, but we need to see when we need the price and phone info for instance, at which step in the process. Ping @Rachel
It might be interesting to get real life example on delivery notes, we might get inspired