Enable instance managers to understand what users actually use or not in the OFN

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techforfuture
Tags: #<Tag:0x00007fb04b2bb6c0> #<Tag:0x00007fb04b2bb580>

#1

What is the need / problem

Instance managers need to be able to track what is used or not in the OFN so that they can have data to orient prioritization decisions, or eve decide to drop some functionalities that are not used.
Today it seems possible to connect Google analytics but we got some veto (in France at least) from users to use Google analytics as they don’t want their activity data to go to google. Also in the experiment we did in France it didn’t seem to work properly we got proper data only for one week and then it stopped working.

Who does it impact

Manel, instance manager, and indirectly all users because thanks to those trackers Manel have better understanding of the users needs.

What is the current impact of this problem

We don’t have “objective data” to help use decide, we decide more with feedbacks we got from users or gut feelings.

What is the benefit in focusing on this

Get data to help us decide.

Links to more details

NA

Potential solutions that will solve this problem

We suggest to set up Piwik (Matomo) which is an open source analytics tracker.
Each instance will need to install it on their server though: https://matomo.org/


#2

@MyriamBoure is this no longer required now with Matomo?


#3

@luisramos0 same question for you - does the Matomo integration solve this problem?


#4

Yep, closing it now !


closed #5

archived #6

#7

GH Issue: https://github.com/openfoodfoundation/openfoodnetwork/issues/2404