@Olivier and I launched our very first test order cycle in Norway with around 15 people, as a real test, and we have some trouble that didn’t appear in our pre-opening tests: the first 4 orders went well, and we received today two emails from people who, after having added some products, want to click on “update cart”, but it turns, turns, but never proceed to the “clickable button” to updat cart page… I just reproduced the error, by adding products two by two, and after around 20 products I had that. I waited for one hour but nothing happened… the orders close on Wednesday 7th and we don’t know what to do! Any idea where it might come from?
@RohanM, @maikel, @Kirsten? @nick that has come up in the UK issues 506 and 627, was it the same problem? We checked the calculator and it’s all fine. I can’t restart the servor myself as I won’t know what to do if something happens and we are in live testing so probably not the best idea… @sigmundpetersen if you feel you can restart the server that might be something to try?
Ping @Olivier and @lin_d_hop
Thanks in advance for your tips/help!