A shopper can add products to an existing order

What is the need / problem ?

Once a shopper places an order the only way to add products is to create a new order. Orders can be modified (qty added and items removed), but new line items cannot be added. This wishlist item would enable items to be added to an existing order by the shopper.

Who does it impact ?

The workaround of creating a new order is mostly sufficient. The problem arises in packing reporting and invoicing integrations. Larger, wholesale users struggle as their customers will put in a number of orders to mitigate this workaround. This results in a number of invoices and packing list entries that increases the complexity of operations unnecessarily.

What is the current impact of the problem ?

Currently the impact is small. It will benefit users widely and is a feature that would help OFN be more appealing to larger wholesale users.

What is the benefit of focusing on this ?

Simplifies integrations with accounting systems.
Simplifies packing and reporting.

Potential solutions that will solve the problem ?

[brainstorming to list feature candidates]

  1. If the feature is enabled for a user give the shopper the option at checkout to add to existing order (using same payment and shipping methods).

  2. This could also be done by the shopper when they go to Orders -> Edit in the front end. This would mean that we’d need a product select option from this screen, which will not be a nice as the actual shopfront.

Selection of a feature candidate

[value x ease matric if needed]

T-shirt size of our selected feature candidate

Metrics to measure if need is satisfied after feature is implemented

Feature owners

Epic/projet where you can follow implementation

Connected wishlist and discovery discussions*

[list precedent discussions]