What is the need / problem
There is no report which itemizes Enterprise Fees. Today if an enterprise has a single ‘enterprise fee’applied in the OC and a ‘shipping fee’, the Order Cycle Customer Totals report could be used to extract the total fees paid, split out as Enterprise Fees and Shipping Fees. However, if there are multiple enterprise fees applied, this report will only give a single total for all the enterprise fees combined, and the hub manager doesn’t know how to split them up.
Who does it impact
Any enterprise that needs/wants to make use of the rich enterprise fee structure available in the OFN platform.
What is the current impact of this problem
Hubs that want to make use of diverse enterprise fees are not able to do so. So currently hubs are just using ‘mark-up’ kind of fees. There are hubs that want to use fees to: do fundraising, calculate food transport costs, levy extra charges on distant products, etc. OFN allows for these things, but without the ability to total different fees in a report, it is too time consuming to calculate these totals ‘by hand’ using customer orders.
What is the benefit in focusing on this
Why have all these possible fees, if we can’t isolate and work with them? By providing a report that isolates and totals these different fees, enterprises will be able to make maximum use of the fees that are possible. Without this, there is little reason to be using the multiple fees that are now available
Plus - its an ‘easy win’.
Potential solutions that will solve this problem
A report that itemizes each different enterprise fee paid in a given OC. It could be modeled like the other reports – with searchable date fields perhaps - or even if it was only available by a particular OC that would work.
Ideally it breaks down by customer (customer by each fee), with totals for each customer and for each different fee.
Value x ease analysis and selection of our feature candidate
We only identified one feature candidate?
T-shirt size of the selected feature candidate
S ? M ?
Metrics to measure if need is well satisfied after feature has been implemented
- Mary/Shannon can access fee breakdown (O/N) [would need to be better specified]
Epic and/or project board where you can follow implementation
Connected wishlist and discovery discussions:
No linked discussions identified