What is the need / problem
As a hub manager I run a private shop. With the way the feature is designed today, all the people listed on my customer list can access my private shop.
If I want to remove the access to my private shop for a customer, today I have no way to do that: I can’t delete a customer from my customer list. I can’t either setup anywhere that he cannot see my shop.
Who does it impact
All private shop hubs (quite a lot)
What is the current impact of this problem
The hub manager cannot remove access to his private shop.
What is the benefit in focusing on this
Enable private shop hub manager to remove access to customers who previously had access.
Links to more details
An issue was opened in GH, we thought it was a bug but was just that the feature was not super well designed. So we propose to evaluate the feature candidates to answer that need and choose one before we implement the private shop v2 feature that allow removing access for customers.
Potential solutions that will solve this problem
- soft delete a customer from customer list. Should not affect previous records with that customers (orders basically), just remove the customer from view in the customer page, so the customer will not be able to buy again.
- add a column in customer page called “private shop access” and a check box that enable to give/remove access. The access to the shop should be conditionned to this checkbox. Advantage is that the hub manager doesn’t loos the history of the relationship with the user, and can manage users who become active, inactive and then active again (like a buying group member who stop being a member for one year and join again).