After either a producer user or a hub user have selected their type, they are directed to their dashboard (enterprise view). This is the first time they have seen this side of the website.
- Can we have a button on the Dashboard that links to the user manual?
- The first time they land on the Dashboard can we have a banner which highlights the existence of the user manual button, and encourages them to use it?
Also, after they have confirmed their email, they are currently sent this email (3/3)…
As discussed above, if possible, this email should be tailored to each enterprise type (producer profile, producer store, hub profile, hub store)… here’s the basic content though. Note this email contains the most information and reference material of all 3 that are sent during the setup process…
Welcome, name!
Thank you for confirming your email address. Enterprise Name is now part of the OFN.
A set-up guide for producers/hubs can be found here….HYPERLINK…
Your profile/store can be managed through your administration side of your account. Which can be accessed here… https://openfoodnetwork.org.au/admin or by logging in at the OFN homepage, and then clicking on the cog in the top right hand side of the homepage, and selected Administration.
If you have any difficulties… check out our FAQs. HYPERLINK
The OFN also has an online forum where our community can disucss topics related to the OFN software and the unique challenges of running a food enterprise. We encourage users to engage with one another on this forum, to share ideas and tips. Because the OFN is a constantly evolving website, we invite feedback from our users about ways that the website can be improved, to better meet the unique needs of food enterprises. If you’d like to get involved with feature development or to contribute to discussions around what features should be developed, join our community go here.
For hub shopfront users: we should make the process of creating E2E links very clear (through link to documentation) and the need to raise their enterprise limit above 5. We are assuming that few hubs will need to create E2E links with existing producers, most will create their own, and E2Es will form automatically
For profile only users:
Have you considered opening an online store on the OFN? Now that you have a profile on the OFN you can easily open your own online store. 30 day free trial…
We’re so pleased to have you as a valued member of the Open Food Network! Don’t hesitate to get in touch if you have any questions.
Cheers,